At VASTRAM BY VAISHALI, we are committed to delivering your orders safely and on time. This Shipping Policy outlines how we handle deliveries across India.

Shipping Coverage
We currently ship across India. If your area is not serviceable by our courier partners, we will notify you before processing your order.

Shipping Charges
Standard Shipping: ₹150 for all prepaid orders.
Free Shipping: Available for orders above ₹1000, within India.
Note: Shipping charges (if any) will be shown at checkout before you confirm the order.

Order Processing Time
Orders are usually processed and shipped within 2–3 business days (Monday to Saturday, excluding public holidays).
You will receive an email/SMS confirmation once your order is dispatched, including tracking details.

Estimated Delivery Time
Metro Cities: 2–5 business days
Tier 2 & 3 Cities: 4–7 business days
Remote Locations: 7–10 business days
Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, weather, or festive rush).

Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to check the real-time delivery status.
If you do not receive tracking information within 3 business days, please contact us at accounts@vastrambyvaishali.com or +91 9148511628.

Failed Delivery Attempts
If the courier makes multiple unsuccessful delivery attempts and is unable to contact you, the package may be returned to us. In such cases:
Re-shipping charges may apply.
Refunds (if applicable) will exclude original shipping fees.

Incorrect Address
Please ensure that your shipping address and contact details are accurate when placing the order. VASTRAM BY VAISHALI is not responsible for non-delivery due to incorrect or incomplete addresses.

Damaged or Missing Products
If your order arrives damaged, tampered with, or missing items:
Take clear photos of the package and contents.
Contact us within 48 hours of delivery via email or WhatsApp.
We will investigate and offer a replacement, refund, or store credit based on the situation.

International Shipping

We offer international shipping with courier charges applicable based on the destination country and order weight.
Delivery timelines may vary depending on the location and customs process.

Contact Us
For any shipping-related questions, please contact:
Email: accounts@vastrambyvaishali.com
Phone/WhatsApp: +91 9148511628
Address: H.No 1-949/25/1/7&8, Param Nivas, Naganhalli Ring Road, Sai Nagar, Kalaburagi, Karnataka – 585102