At VASTRAM BY VAISHALI, we take pride in offering quality products. Each item is carefully inspected before dispatch to ensure it meets our quality standards.
Please review this policy carefully before placing your order.
🚫 No Returns, No Exchanges, No Replacements
Due to the nature of our products and for hygiene and safety reasons, we strictly do not accept:
Returns
Exchanges
Replacements
Cancellations after dispatch
Once an order is confirmed and shipped, it cannot be cancelled or modified.
✅ Refunds – Only for Duplicate Transactions
Refunds are only applicable in the following case:
Duplicate Payment / Transaction:
If your account was charged more than once for the same order due to a technical or payment gateway error, you are eligible for a full refund of the duplicate amount.
To claim a refund for a duplicate transaction:
Email us at accounts@vastrambyvaishali.com within 3 days of the transaction.
Include:Your order ID
Screenshot or proof of both payment confirmations
Your contact information
Once verified, the duplicate amount will be processed and credited to the original payment method within 7–10 business days.
📞 Need Help Before Ordering?
We’re happy to help clarify product details before you place an order.
📧 Email: accounts@vastrambyvaishali.com
📞 Phone: +91 9148511628
🌐 Website: https://www.vastrambyvaishali.com